Speaking to the Coventry Evening Telegraph, Reid said: "I wasn't aware of that situation but players shouldn't react to fans in any way. You want the supporters to support you, but they pay their money to criticise as well and as professionals we've got to accept that. "If the fans were let down in any way, I'd just like to apologise to them. "I can tell my players how to react but you can't tell supporters - as long as it's not offensive, it's their right to criticise.
"We've got to get results. "I know that and the players know that. The fans will obviously be frustrated at the moment but we need them to get behind us, which I'm sure they will do. "The good thing about it is that we've got a game against a very good side and that's an ideal chance to get back into the swing of things.
"We want to go out, put on a decent display and get a result for the supporters and ourselves. "Some times you look at players and think they haven't worked hard enough, but I can't say that with any of my squad. "All you can ask is to give you everything they've got, and they are doing that. Some times it's good enough, some times it isn't, but they are trying their best."